To win shipping business from current and prospective clients you will need to be able to offer a technology solution that is more convenient than Stamps.com, Pirate Ship, and FedEx/UPS. If you can offer visibility, flexibility, customization, and customer support then there is no doubt that you will thrive as the leading shipping provider in your community.

Visibility

• Tracking Information
• Postage Details
• Package History

To compete with other couriers and shipping platforms you need to provide your clients an online solution where they get instant access to their tracking information, postage details, and complete package history. This will increase the value of the services you already provide to your clients and decrease your daily operating cost as you will no longer have to locate and send back this information.

Flexibility

• Unlimited Users
• Interdepartmental Billing
• Drop-Off/Pick-Up Flexibility

Hospitals, Municipalities, Banks, and Universities are typically ideal clients for mail service providers but can also be a headache due to their organizational structure of multiple people shipping across 100’s of different departments and locations. To help both you and your client’s accounting team, it is crucial that your technology solution is flexible enough to handle an unlimited number of users and provide an accurate breakdown of postage spend by the location, department, and even better, down to the individual shipping packages. When dealing with multiple departments it can be challenging to agree on a daily pick-up time which is why it is important to provide your clients with an option to generate their own shipping labels so they can hand their packages directly over to USPS. Of course, you will want to ensure that your technology solution allows you to still make money off those packages even though you didn’t handle them 😊.

Customization 

• Mail Service Provider Branded Portal
• Company Branded Portal
• College/University Branded Portal

To be the leading mail service provider in your community it is crucial to be innovative. Give your clients an online shipping platform with your own branding and colors so your logo is the first thing people see when creating and managing their outgoing packages.  Or create a custom online portal with your client’s company branding to make them feel at home. This is especially important for colleges/universities as brand equity is important to them.

Customer Support

• Live Chat Application
• Knowledge Base

In this day in age people want answers, and they want them fast! To ensure you can keep up with the demands of your customers it is important to provide them with an online solution embedded with a knowledge base of resources so they can quickly find the information they need. If for some reason they still can’t get their question answered through the online knowledge base it is critical that they can connect with a shipping expert through a live chat application. 

In summary, giving your clients visibility, flexibility, customizable options, and instant access to customer support will allow you to increase the value of your mailing services and help steal business from other carrier networks and online shipping solutions your clients might be using.

How do your daily mail services paired with My Shipping Post compare to other online shipping solutions?

Stamps.com vs Pirate Ship vs My Shipping Post (Service Comparison)

Did you know there are over 100 different surcharges that UPS and FedEx can apply to a single package? The breakdown below shows how the postage cost for UPS/FedEx quickly adds up after taking into account their additional fees.

UPS vs FedEx vs My Shipping Post (Postage Rate Comparison)